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Safe, high quality care every time
Our Hospitals
Visitor Information
Our Services

Emergency Care Hub

Live waiting times for A&E and Urgent Treatment Centres

News from NCIC

Keep up to date with the latest news or sign up to our newsletter

Stay well this winter

New £15m Endoscopy Unit, Carlisle

North Cumbria NHS Hospitals Charity

HUMAN campaign tackles violence and aggression

Careers at NCIC

Support and Advice

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Contact us

Please call the number on your appointment letter if you have a question or need to change or cancel. You can also find contact information on our services pages.

Cumberland Infirmary: 01228 523444

West Cumberland Hospital: 01946 693181

Community services: 01228 602000

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  • Home
  • Locations

    • Locations

    • Emergency care hub and live waiting times
    • Cumberland Infirmary
    • West Cumberland Hospital
    • Penrith Community Hospital
    • Workington Community Hospital
    • Keswick Community Hospital
    • Brampton War Memorial Hospital
    • Cockermouth Community Hospital
    • Maryport Victoria Cottage Hospital
    • Alston Community Hospital
    • Wigton Community Hospital
    • Birchwood Clinic
    • Derwent Clinic
    • Flatt Walks Clinic
    • Kentwood Clinic
    • Solway Clinic
    • Attend Anywhere
    • Trust Headquarters
    • Choosing the right place to go
  • Services

    • Services

    • Cancer (Macmillan Cancer Information and Support Service)
    • Early pregnancy (up to 16 weeks)
  • Patients and visitors

    • Patients and visitors

    • Be involved
    • Patient information and leaflets
    • Update your contact information
    • Accessing your health records
    • Change or cancel an appointment
    • Patient waiting list update
    • Stay well this winter

      • Stay well this winter

      • Cold weather warning advice
      • Keeping well in winter if you have a long-term respiratory condition
      • Advice for parents on common childhood illness
      • Keeping a well stocked medicine cupboard for winter
      • Choose the right service for you, when you are feeling unwell
    • Support and advice (PALS)

      • Support and advice (PALS)

      • Tell us about your experience
      • Making a complaint
    • Information for hospital visitors
    • Outpatient appointments
    • Day patients
    • Your hospital stay

      • Your hospital stay

      • Caring for yourself in hospital
    • Interpreters and sign language assistance
    • Hospital treatment for overseas visitors
    • Call for Concern
  • Careers

    • Careers

    • Is this you?
    • Staff benefits
    • Your future
    • Life in Cumbria
    • Help to relocate
    • Application and interview tips
    • Jobs / Current vacancies
    • Work experience
    • Apprenticeships
    • Volunteer for your local NHS
  • About us

    • About us

    • Our vision and values
    • Our priorities
    • Our 2024 to 2029 strategy
    • How we're run

      • How we're run

      • Meet the Board
      • Board meetings
      • Meet our governors
      • Governor's Council meetings
      • Be involved

        • Be involved

        • Become a member
        • Become a governor
      • Annual members' meeting

        • Annual members' meeting

        • Feedback Form
    • How we're doing
    • Building projects and innovation

      • Building projects and innovation

      • West Cumberland Hospital redevelopment
      • Community Diagnostic Centre (CDC), Workington
      • Endoscopy unit, Carlisle
    • Publications

      • Publications

      • Our quality accounts 2023 to 2024
      • Our annual report 2023 to 2024
      • Publication of expenditure over £25,000
      • Our strategies

        • Our strategies

        • Our 2024 to 2029 Strategy
        • Mental Health and Learning Disability Strategy
      • Our constitution
      • Our licence
      • Modern slavery statement
      • Fraud, bribery and corruption
      • Our people plan
      • Our Patient Safety Incident Response Plan (PSIRF)
      • Our operational plan
      • Our green plan
      • Our equality, diversity and inclusion report
      • Safe nurse staffing
      • North Cumbria Hospitals NHS Charity - Annual Report and Accounts 2022/23
      • Board of Directors register of interests
      • Register of interests
      • Governor's Council register of interests
      • Gender Pay Gap Report 2024 to 2025
    • Equality, diversity and inclusion (EDI)

      • Equality, diversity and inclusion (EDI)

      • Workforce Race Equality Standard (WRES) report 2024

        • Workforce Race Equality Standard (WRES) report 2024

        • Workforce Race Equality Standard (WRES) Action Plan
      • Workforce Disability Equality Standard (WDES) report 2024
      • Equality, Diversity and Inclusion (EDI) action plan
      • Equality, Diversity and Inclusion Annual Report 2023-24
    • Freedom of Information
    • Research and innovation

      • Research and innovation

      • Our integrated research locations
    • Clinical audit
    • Our charity
    • Armed Forces Covenant
  • News

    • News

    • News archive
    • Member and stakeholder bulletin
  • Events
  • Policies
  • Contact
  • Privacy Notice

    • Privacy Notice

    • Privacy notice for children and young people