I was appointed as Chief Executive in January 2020.
I have a wealth of clinical and executive director level experience working in the NHS at a local, regional and national level.
I started my career in the NHS as a nurse and I am also a qualified midwife and health visitor.
I have worked as an executive and board director since 1992 across a variety of different NHS sectors of which have included roles such as, director of patient services for Newcastle Hospitals trust, regional nurse / director of operations and workforce for the Strategic Health Authorities and nationally as director of NHS operations at the Department of Health.
I have led a number of high profile national programmes of work for example coordinating the health service response to the London 2012 Olympics along with national emergency preparedness response, incident specific issues. I was responsible for providing oversight of NHS performance and operations, communications and briefings for NHS operational matters to the director general, ministers and NHS chief executive as well as having national responsibility for the NHS interface with military health.
I was the regional director for the North at the NHS Trust Development Authority which subsequently became NHS Improvement and I was involved in providing leadership and engagement for 70 NHS organisations across the North East and Yorkshire and North West region including acute, community, mental health and ambulance trusts as well as NHS Foundation Trusts.
Recently I led, on behalf of the region, the early phases of integration and transformation in the Tees Valley, which included designing and executing a clinical services strategy, financial recovery plan and an options appraisal process for organisational form.
I remain passionate about ensuring the delivery of safe, high-quality care for patients as well as developing staff and services and look forward to working with colleagues to continue to build on the good work already done and help improve areas through the engagement of clinicians and staff and partnership working.
Interim Executive Medical Director
I am currently Interim Executive Medical Director appointed to the Board April 2020
I am the Trust’s Responsible Officer and have been so since January 2017 and previously held the appointment of Executive Medical Director to the Board of NCUH from September 2016 to April 2019.
I am also the Trust's Caldicott Guardian.
I am a practising Consultant Anaesthetist and Intensive Care Specialist within the Trust.
I previously practiced medicine in Northland, New Zealand, providing Anaesthesia, Intensive Care, helicopter retrieval and multiple roles in Medical Administration leading groups of elective and acute services as well as diagnostics. I spent many years both in Service Management and as a Clinical Director gaining an Australasian Fellowship in Medical administration leading to my widened range of qualifications:
BA, MB BS , MRCP, FRCA, FANZCA FRACMA
Between 1988 to 1990 and then 1996 to 2001 I worked as a Consultant in Intensive Care and Anaesthetics in Newcastle following my senior registrar training in the Northern Health Authority Rotation. The latter time period included the role of Clinical Director in Newcastle.
Interim Executive Director of Performance and Improvement (on secondment from NHS I)
I joined NCIC on 1 April 2020 as part of the interim management team arrangements.
I have over 30 years of experience of working within and around the NHS, having previously worked as a senior manager across a number of acute, community, mental health and primary care sector organisations within NHS.
I have also worked as a senior management consultant for 14 years where I obtained a blend of commercial and extended health care industry experience. My focus during this time has been on supporting health care organisations to improve their performance and strategic planning functions.
I returned to working for the NHS as Regional Productivity Lead working for NHS Improvement, helping a number of NHS trusts across the north improve their productivity performance.
I have a masters in business administration (MBA) which I obtained from Durham University Business School along with a certificate in health economics which I obtained from the Health Economics Research Unit at the University of Aberdeen.
I has also attended a number of management and international leadership training events at both Judges Business School at Cambridge University and at Durham University.
In my spare time I enjoy walking, going to the cinema and listening to music.
Chief Operating Officer (on secondment to NHSE/I)
I joined the Board in 2018 and my post covers NCIC and the wider North Cumbria Health and Care System.
I was previously the Delivery and Improvement Lead for NHS Improvement in Cumbria and the North East. I've been instrumental in improving patient flow across the system and embedding the first phase of integrated care communities.
I've worked in the health and social care system for 24 years in a range of roles, including clinical and managerial, both nationally and regionally.
I bring experience from my work with NHS Improvement and NHS England where a key part of my role was to support North Cumbria.
Executive Director of Finance, Digital & Estates
I joined the Board in January 2007 and became joint Director of Finance and Estates during 2018 prior to the Trust merger. Having joined the NHS in 1993 I have worked as an Executive Director on numerous NHS Boards since October 2001.
I have over 25 years’ experience working in the NHS and have held posts as a Director of Finance, Director of Commissioning and Director of Business Development in both commissioning and provider organisations in England.
During my time in the NHS, I've been involved in a number of transactions such as Transforming Community Services and other mergers. I'm passionate about making sure services are delivered in the most effective way.
I lead on financial stewardship and forward planning for the Trust and I'm working with our partners to improve the health and care system.
I also lead on ensuring the Trust’s estate and facilities are fit for purpose and properly developed to support clinical care.
I ensure that the Trust is adopting digital technology in an effective and safe way as we modernise our services.
Interim System Executive Chief Nurse
I joined in December 2019 as interim system chief nurse, after being deputy system nurse and director of nursing and quality within NHS North Cumbria Clinical Commissioning Group.
I am a registered nurse and midwife with over 34 years’ experience and have also worked as a public health practitioner across acute and community services and within NHS England, including at the former North Cumbria University Hospitals NHS Trust. I am passionate about continuous improvement and the development of both nurses/midwives and the wider workforce both in extending their roles and expanding their skills so that they have a clear career pathway.
Interim Executive Director of Operations
I was appointed in 2019 as Director of Strategy covering NCIC and the wider North Cumbria Health and Care System.
I was previously Director of Integration and have played a key role in establishing north Cumbria as one of the 14 nationally recognised systems for leading integration.
I have worked in a range of roles across the NHS over the last 20 years, including leading improvements in governance and quality within the acute sector in north Cumbria as part of the special measures process.
I was born in Cumbria and I’m passionate about helping to improve and develop our health and care services with our partners.
Executive Director of People and Organisational Development
I joined the Trust in May 2020 after working at Director Level for over 18 years within both the public and private sectors. My experience is as a generalist within Human Resources and Organisational Development.
Other sectors that I have worked within over the years include: Engineering, the NHS (in Airedale and Pennine area), Police (in Cheshire) and Facilities (in Operon).
Over the years I have been committed to my personal continuous development and have attained a Masters in Strategic HRM and Executive Coaching and Mentoring. I am also a trained mediator and a Fellow of the Chartered Institute of Personnel Development (CIPD).
Volunteering has been a personal focus for me for many years having being a Justice of the Peace for nearly 20 years and chairing the Lancashire branch for the CIPD until recently.
I was appointed as Interim Chair in April 2020 to lead the Trust’s Board of Directors and Governors Council.
My previous positions include working at various levels of the NHS locally at North Cumbria Acute Hospital, Cumbria Clinical Commissioning Group and Newcastle Hospitals together with national roles at the Department of Health.
I was appointed to the Board in October 2019.
I have spent the last 36 years as a nurse within clinical care or management and leadership roles in both physical and mental health and holds current registration in both.
I retired from my previous role as Chief Operating Officer at South West London and St George’s University Hospitals NHS Trust in December 2019. I was previously Chief Operating Officer at Avon and Wiltshire Mental Health Partnership NHS Trust and Director of Nursing, a culmination of many years of operational management.
I was appointed to the Board in October 2019, shortly after being appointed Chief Executive of Cumbria Council of Voluntary Service in July 2019. I was the Chief Executive of the Faculty of Public Health (2013 to 2018) – one of the professional bodies that form the Academy of Medical Royal Colleges.
I held several senior management positions at the Royal National Institute for Blind People – including Head of Prevention; Head of English Regional Services and Director, Northern Ireland.
I'm a Fellow of the Chartered Management Institute and of the Royal Society of Arts, Manufacturers and Commerce.
Non-executive Director/Vice Chair
I was appointed to the Board in October 2019 and appointed Vice Chair in November 2019. I was previously appointed to the Board of NCUH in December 2013 and CPFT in August 2018.
I worked for British Telecom (BT) for 27 years in a variety of roles, including Head of Service Excellence and Customer Research.
At BT, I led a team that negotiated the largest human resources outsource contract ever seen. I received an international business outsourcing award for Customer Relationship of the Year in recognition of my work.
Between 2007 and 2013, I was a Vice Chair and Non-executive Director at NHS County Durham.
Non-Executive Director/Senior Independent Director
I was appointed to the Board in October 2019 and appointed as Senior Independent Director in November 2019. I was previously appointed to the Board of NCUH in July 2015 and CPFT in August 2018.
I served in the Royal Air Force for over 30 years including 13 years as a Wing Commander.
During my time in the Royal Air Force, I gained experience in strategic planning and management and was based in a number of countries. I retired from the Royal Air Force in January 2015 and I’m currently President and Chair of Scottish Fencing Ltd.
I was appointed to the Board in October 2019, previously appointed to the Board of CPFT in March 2018.
I completed my training as a mental health nurse in 1987 and completed an MBA while working as a Senior Manager in the NHS.
Since 2005, I've worked in higher education as a Senior Lecturer and Programme Leader for mental health nursing.
I was Head of Nursing, Health and Professional Practice at the University of Cumbria which I left in September 2019.
I obtained a PhD in 2014, based on service users’ experiences of mental health services and in 2018 completed a qualification as an Executive Coach.
I was appointed to the Board in October 2019, previously appointed to the Board of NCUH in November 2018.
I'm a Chartered Accountant and formerly the Global Director of Finance of North Group, an international marine insurance group of companies based in Newcastle.
I am also a Non-executive Director of Justships Ltd which is a wholesale marine insurance broker. I was until 2019 Chairman of RASCALS Ltd, which was a community social enterprise providing affordable childcare in south east Northumberland.