Outpatients department

Opening times

8.30am to 6pm


The canteen serves hot and cold meals, sandwiches, salads, snacks and desserts. Healthy options and a good choice of vegan, vegetarian, gluten free, lactose free, halal and kosher options are also on the menu.


Urgent Treatment Centre


There are hot and a cold drink machines in the Urgent Treatment Centre. The vending machines only accept coins, they do not take bank notes or debit cards.  

There are water fountains located in the Outpatients department, the Physio department waiting room and in the Urgent Treatment Centre.

Both the men’s and the women’s toilets have baby changing facilities inside. You can find them in the Outpatients department and in the Urgent Treatment Centre

There are toy boxes available in the Urgent Treatment Centre.

Free wifi is available throughout the hospital. To connect, choose NHS Wi-Fi in your network settings. Read our wifi FAQs to find out more.


Breakfast 8.30am to 9.30am
Lunch 12pm to 1pm
Dinner 5pm to 6pm


If you’re staying in hospital you can order 3 meals a day plus snacks. Healthy options and a choice of vegan, vegetarian, gluten free, lactose free, halal and kosher options are on the menu. If you miss a meal, snacks like biscuits, toast and sandwiches can be requested at any time. Just let the ward staff know you’re hungry.


Inside Eden Unit


Eden Unit Day Room is available to both inpatients and staff for quiet relaxation away from the hustle and bustle of the ward. There are comfy chairs, tables and a freeview TV. The room is also used occasionally to host inpatient coffee mornings, group rehab and therapy sessions.

Hospital chaplains are available to provide spiritual support to patients and visitors of all faiths and beliefs. You do not need to be religious or attend church to receive help from our chaplains.

Along with a team of volunteers, our chaplain visits the wards every Thursday to talk and listen to people. On Thursday afternoons the chaplain runs a regular relaxation session using mindfulness techniques.

The chaplain and volunteers also visit the hospital on Sunday evenings for bedside prayer and communion. Occasional services are held at festival times. Chaplains can also be contacted out of hours by ward staff for special visits and emergencies. 

Our chaplains have links with many faith communities and will always try to get an appropriate representative when asked to do so. Your own priest, imam or minister can also visit you in hospital.

A Faith Box containing books, prayer and spiritual resources is available to all inpatients. Ask ward staff if you’d like to look through it.


Day Service Unit


Thursdays, 10am to 4pm


Open to patients, carers and families living with a long term health condition. The Day Hospice provides clinical advice and social support in a relaxed setting. It also offers complementary therapies and weekly activities such as:

  • arts and crafts
  • singing sessions
  • mindfulness
  • armchair exercises
  • creative writing
  • reminiscence sessions

You can also take part in group discussions on topics like:

  • managing anxiety
  • poor appetite
  • shortness of breath
  • fatigue

You do not need to be referred to take part. For more information call Sheena Reid on 07770 346524 or email sheena.reid@cumbria.nhs.uk


Beside the Day Service Unit


Time Out Garden is a wheelchair accessible garden and seating area available to patients, visitors and staff. The garden is in a private area and is a good place to relax away from the hustle and bustle of the hospital.

Penrith Community Hospital is a smoke free site. This means there’s no smoking allowed anywhere on the property. This includes outside entrances and in our car parks and grounds. The smoking ban applies to everyone.

If you’re an inpatient, you can get a temporary nicotine replacement. You can also use e-cigarettes and vapes outside the hospital, if you stand 10 metres away from the building.

If you’d like help to quit smoking, support is available. Visit nhs.uk/smokefree to find out more.