Kayleigh Hayden, Operational Support Manager at North Cumbria integrated Care NHS Foundation Trust has won a national award for her part developing a digital tool to help support patients to be discharged from hospital.
She has been announced as the winner of the Impact award in the NHS England Digital and Data Awards.
Paul Carruthers, Patient journey coordinator at the Trust said; “Kayleigh has been instrumental to the design and development of Patient Vision, which is a digital case management tool used to support the Transfer of Care Hub.
“Patient Vison now supports over 600 users across the Acute Trust, Community Teams, Adult Social Care, CCG and the third sector. Through this improved connectivity and appropriate information sharing, we have enhanced the services we provide to patients during and after their inpatient admission. Ensuring they receive the right care, in the right place, at the right time. Whilst effectively collecting important data to support operational decision making.”
Kayleigh has been recognised as achieving significant and tangible impacts through digital during the last two years, specifically for patient and staff outcomes and experiences.
Kayleigh explained where the idea to develop patient Vision came from:
“I was a coordinator in an integrated discharge team and I noticed requests would be made by a variety of people for lists of people ready for discharge. This involved numerous people going to wards separately to collate and prepare data which immediately became out of date, causing an increase in workload for colleagues and ultimately a shift in focus away from a timely discharge home for the patient.
To tackle this, I had the idea to bring together data into a single shared health and social care source, pulling Trust data into a separate database and ensuring it was accessible to everyone involved in discharging the patient.”
Working across the integrated care system with Trust and council colleagues a tool was developed to support improved discharge planning for patients. The tool has been instrumental in providing essential data to health and care leaders and aiding them through some challenging times.
Kayleigh added: “Working in a digital role for the NHS you’re able to catch problems quickly and swiftly get patients back to a place of comfort. It’s a great sense of achievement that is significantly different when you work elsewhere.
Perhaps the very definition of making an impact is building your role to aid improvement in the discharge experience for patients, ensure care providers are better informed with real-time updates, improve information sharing between agencies, support the alignment of services, and provide a data suite to inform senior decision makers on priority focus areas.”
To celebrate the award Kayleigh will be attending London Health and Social Care Industry Dinner, hosted by Tech UK which will take place on Thursday, 24 November at The Montcalm, Marble Arch, London.
Digital and Data Awards have been created to celebrate and showcase the successes of the thriving digital technology profession. The awards recognise the valuable contribution made to health and care delivery by the people who work in digital and data across the NHS and social care.
They are open to clinicians and professionals, from apprentices through to senior managers, working in a digital, data, technology or informatics roles in the NHS and social care.