Staff from North Cumbria Integrated Care NHS Foundation Trust have reflected on their experiences of the pandemic in the National NHS Survey 2020 which is published today.
The survey, which took place in autumn 2020, asked two additional questions this year on what lessons should be learned from the Covid 19 pandemic and what has worked well and should continue. Some themes from this included: more focus on staff wellbeing; the continued use video meetings and virtual appointments where appropriate; more agile working; better team working to support each other and more use of volunteers.
This is the first full set of results for North Cumbria Integrated Care NHS Foundation Trust as a single organisation with just under half of staff completing the survey in line with the national average (45%). It provides the Trust with a clear indication of how staff are feeling and what actions we need to take to make it a great place to work.
“It has been a tough year, as a new organisation then faced with a worldwide pandemic, and I’m really proud of everything that we have achieved together.
“What’s important is that we act on what our staff are telling us, including the learning we can take from the pandemic and what worked well that we could keep. Staff wellbeing is a huge focus for us as we recover from the pandemic and since the survey took place, we have significantly expanded our support for staff wellbeing."
To see a summary of the Trust’s covid story from July to March 2021 see the video below: