Ward Telephone number 01228 608345

Hospital Address: Tree Road, Brampton, CA8 1TX

Brampton Ward is an inpatient unit with 16 beds. As a patient you are usually here because you are not well enough to stay at home. You will be here because an acute hospital ward is not suitable for your needs.  Here you will be looked after by ward GPs closer to home. 

The ward team consists of:

  • GPs
  • Nurses
  • health care support workers
  • physiotherapists
  • occupational therapists
  • rehabilitation assistants.

We provide care and therapy to help you recover and rehabilitate.  We will support you to return home as soon as possible. We will arrange for any follow up support you may need at home.

Visiting hours every day are:

        1:00pm – 8.00 pm

The nurse in charge must agree visiting outside these hours. We ask that you have a maximum of 2 visitors at a time. Your visitors may be asked to leave if you need treatment or when the GP is doing a ward round. Nursing staff are happy to discuss your  care with visitors. This will only happen if you are happy for them to do so.

When are meal times?

  • Breakfast: 8:00 am
  • Lunch: 12 noon
  • Tea: 4:45pm.

Every day you will be given a menu to complete for your meals the next day. If you arrive between meal times please ask for a snack box. Please let staff know if you have any special diet needs. Food safety is a priority. Any items of food brought from home should be given to staff for safe storage.

What happens when I arrive?

When you arrive at the ward a member of staff will show you to your bed. This is where you will have your treatment and care. You will be shown where the toilets and bathrooms are.

What if I have any questions?

We hope to make your stay here as comfortable as possible. If you have any questions please ask a member of staff who will be happy to help you. You will be shown where the call button is beside your bed. If you need any help or have any concerns please use the button to call staff.

What do I do if there is a fire alarm?

Fire alarms are tested each week. You will be told when this is going to happen. In the unlikely event of a fire staff will tell you how to leave safely. The fire exits are clearly marked throughout the ward.

Your care

Your care, treatment and assessment will focus on your plan to get you home. Staff will follow your individual needs. A plan will be made for when you leave hospital. This may be to go home or in some cases you may need care in another setting. Staff will talk to you about this. They will explain what will happen while you are on the ward.

You are encouraged to be involved in planning your care. You can to speak to staff about your care at any time. It is important that you tell staff if you are taking any medicines If possible bring these medicines with you. The GP will decide what medicines you should be taking during your stay and when you leave hospital.

Your carers, relatives and friends

When we say ‘carer’, we mean the person, or people, that you wish to be told about your care. This may be a partner, relative, friend, neighbour or an advocate. You will be asked to name a person who will be the main contact for the ward staff.

We realise that your family and friends will want to keep up to date with your condition and progress. We will not give out information about you to anyone unless you give us permission. We ask that only your main carer contacts us for information. They can pass the information on to other relatives or friends that you are happy to know about your care.

Consent to treatment

You will be asked to agree to treatment and investigations and for any referrals made to other health or social services professionals. You will also be asked to agree that staff can share information about you with your carer.

Consent may be:

  • Verbal. Saying yes or no to a procedure.
  • Written. Signing a consent form.
  • Implied. For example holding out your arm to a nurse who is about to take your blood pressure. This shows that you agree to this.

Identity bands

When you arrive you will have an identity band put on your wrist which will show:

  • your name
  • hospital number
  • date of birth

If you have any allergies the wristband will be red in colour to let staff know.

Same sex accommodation

The ward is for male and female patients. There are separate male and female areas. You will only be sharing sleeping areas, toilet and bathroom facilities with people of the same sex.

Communications and Advocacy

An advocate is someone who can speak up on your behalf. Or someone who can help you speak up for yourself. Advocacy is a free service.  If you would like support from advocacy services please let a member of staff know and they will arrange this for you.

If English is not your first language we can provide you with an interpreter.

Smoke free

Please do not smoke in the hospital building or on the grounds. We have a strict no smoking policy. If you would like Nicotine replacement therapy or help to stop smoking please speak to staff.

What will I need when I am in hospital?

Bring day and night clothing. We encourage patients to wear day clothes that maintain your privacy and dignity. Getting dressed as you would at home is an important part of your rehabilitation assessment.

We do not provide a laundry service. Please ask your visitors to bring your clean clothes and take away clothes for washing.

You will need suitable footwear to keep you safe while in hospital and reduce the risk of falling. Well-fitting slippers (no slip on slippers) or shoes are best. Please bring your own toiletries like:

  • soap and bath products
  • shampoo
  • shaving equipment
  • products for your teeth or dentures

You will have a locker by your bed for personal belongings. Please only bring what you need and put your name on items if possible. If you use a walking stick or other aid bring this with you.

Car parking

Free parking is available as well as designated Disabled parking.

What are my responsibilities?

  • Let staff know if you have any special diet or religious needs.
  • Provide staff with relevant information about your past medical history, medicines or any other    treatments. Also provide contact details of your carer, relative or friend.
  • Do not smoke in the hospital building or on the grounds.
  • Always treat staff and other patients with respect.
  • Let staff know if there is a change in your condition or if there are any problems during your stay.
  • Think about other sleeping patients. Think about the privacy of other patients and only use your mobile phone on a low volume when needed.  If you need a place to use your mobile phone please speak with the ward staff.
  • Recording of staff or other patients including by video or photograph is not allowed while on the ward.
  • Let staff know if you have any concerns so they can address these as soon as possible.

Recreational facilities

If you are fit enough you can get up, rest and go to bed when you want. A member of staff will tell you if there are any restrictions on your activity because of your conditions or treatment.

There is free Wi-Fi in the hospital for patients so you can keep in contact with friends and family.  To access the Wi-Fi please speak with the staff who will be happy to help.

To help pass the time there are activities which you can take part in such as dominoes, playing cards and puzzles. 

Infection prevention

We take infection prevention and control very seriously to prevent any health care acquired infections.

Help us to protect you. Hand hygiene.

Everybody is asked to stick to the highest standard of hand hygiene at all times.

Make sure you wash your hands:

  • Before meals
  • After using the toilet/commode
  • When they are dirty

   Encourage your visitors to clean their hands.

Hand sanitizer and hand wipes are available for you to use if you cannot use a sink.

We make sure our staff follow all infection prevention policies which follow the best up to date practice.

Regular checks or inspections are to make sure procedures are being followed correctly. Staff training is carried out, recorded and checked. Appropriate use of antibiotics are monitored. Patients are screened for MRSA. Patients with infections are isolated if possible.

Help us prevent infection

Please ask your visitors not to come to the ward if they are feeling unwell or have had diarrhoea or vomiting in the last 48 hours.

Hospital services:

Community Rehabilitation Services

 Rehabilitation is for people in hospital and at home. It aims to maximise the people’s abilities and safety.
 We may start the discharge planning process early on in your admission. Please tell us of any issues you
 may have about your discharge.

Occupational Therapy

Occupational Therapists in community hospitals can support a step down approach from acute care to       rehabilitation and recovery. They can also prevent admissions to the larger acute hospitals. Part of their role focusses on maintaining a level of independence for people by helping participation in meaningful activities.

Physiotherapy

Physiotherapy is treatment to restore, maintain, and make the most of your mobility, function, and well-being. Physiotherapy helps through physical rehabilitation, injury prevention, and health and fitness.

Brampton Hospital is mainly a Rehabilitation hospital so we expect you to take part in any therapy you need.

Diet advice

 A dietician is available if you need a special diet or would like any advice.

Speech therapists

Speech therapists can help you with communication and swallowing difficulties.

Chaplaincy & prayer

Chaplain visits are made to the ward regularly. Ministers of all religions can be contacted by request.

Money and valuables

Please do not bring large sums of money or valuables such as jewellery onto the ward.

If you must bring valuable items with you please let the ward staff know. We can arrange for these to be stored safely.

If you do bring large sums of money or valuables and refuse to leave them in the safe we cannot be held responsible for loss or damage.

Gifts and donations

Staff are not allowed to receive personal gifts or money. If you wish to make a donation to the hospital please speak to the Nurse in charge. Any cash donations will be paid into the League of Friends Charitable Fund. This will be used to support patient comfort and staff development.

The League of Friends

The League of Friends raises money to support patient care. If you wish to join the League of Friends or make a donation please ask a member of staff then someone from the charity will contact you.

When you are ready to leave hospital

Please make sure you take any personal belongings home. Make sure you and your carers understand any instructions about your care and medicines. Please contact us if you are not sure about anything or would like your family to be present during these conversations.

Confidentiality

‘The Trust’s vision is to keep your information safe in our hands.’ We promise to use your information fairly and legally, and in-line with local and national policies. You have a right to understand how your information is used and you can request a copy of the information we hold about you at any time.

For further information on confidentiality contact the Information Governance Team:

Information.Governance@ncic.nhs.uk | 01228 603961

Feedback

We appreciate and encourage feedback, which helps us to improve our services. If you have any comments, compliments or concerns to make about your care, please contact the Patient, Advice & Liaison Service:

pals@ncic.nhs.uk | 01228 814008 or 01946 523818

If you would like to raise a complaint regarding your care, please contact the Complaints Department:

complaints@ncic.nhs.uk | 01228 936302