You will come to the hospital outpatient department. You will go home when your appointment is finished
You will meet people who look after your eyes
Orthoptists – specialists in children’s vision development and testing what you can see if you have difficulty communicating
Optometrists – specialists who measure your eyes to see if you need glasses to help you to see better. They also check your eyes are healthy
Ophthalmologists – specialists who look after the health of your eyes. They might give medicines for eyes or operations to make them better
You might also meet nurses, medical photographers and receptionists
We will look after your eyes.
We will need to check both eyes are working. We will ask you to try on some glasses which cover one eye.
We will come to collect you from the waiting room.
We will call your name when it is your turn.
We will tell you our name and what job we do
We will ask questions about you and your eyes.
We will try to make our tests fun, like games. We need your help - try your best.
You can ask us questions too. For some appointments this will be the end of your visit
We might need to give you some eye drops
These help us to see inside your eyes to check they are healthy. The drops also help us to measure your eyes to see if glasses will help you
The eye drops will take at least 30 minutes to work
We will ask you to wait in the waiting area. Your eyes will be a bit blurry for the rest of the day. Lights may be a bit bright so sunglasses may help you feel more comfortable.
The Optometrist (Optician) will collect you from the waiting area.
Their room might be dark. They will ask you to look at their torch or a light on a hat. They will show you some round windows called lenses.
They will look at the back of your eyes using a special torch.
Some torches are like a hat and need a special window to see you. Some torches the optometrist will hold in their hand and the torch will come close to you.
If you need glasses the optometrist will give you a letter to take to the glasses shop.
You can choose glasses in a colour you like and feel comfortable for you. Try to wear your glasses all of the time to help your eyes. At some appointments this will be the end of your visit
At some appointments you will need to see the doctor.
They will collect you from the waiting area. They will talk about your eyes. They might ask you to look into a machine to see your eyes. They might ask for some photos of your eyes. They might need to give you medicine for your eyes.
Your eye check-up is now finished. You can go home.
If we have asked to see you again, we will send you another appointment date. If you are worried about your eyes before your next appointment you can talk to your GP, your Optician or you can call us.
Contact details
Orthoptic department is:
01228 814791
Useful information
Image Bank - Learning Disability Service (learningdisabilityservice-leeds.nhs.uk)
Confidentiality
‘The Trust’s vision is to keep your information safe in our hands.’ We promise to use your information fairly and legally, and in-line with local and national policies. You have a right to understand how your information is used and you can request a copy of the information we hold about you at any time.
For further information on confidentiality contact the Information Governance Team:
Information.Governance@ncic.nhs.uk | 01228 603961
Feedback
We appreciate and encourage feedback, which helps us to improve our services. If you have any comments, compliments or concerns to make about your care, please contact the Patient, Advice & Liaison Service:
pals@ncic.nhs.uk | 01228 814008 or 01946 523818
If you would like to raise a complaint regarding your care, please contact the Complaints Department:
complaints@ncic.nhs.uk | 01228 936302