The Trust provides a wide range of policies to support staff in their everyday lives which set out the necessary guidance for decision making and the associated processes.

At NCIC, everyone is equal. We recognise the need to tackle discrimination and promote equality. We do everything we can to ensure all our policies:

  • do not discriminate
  • promote equality
  • address the diverse needs of individuals
  • ensure human rights are upheld
  • ensure fair treatment
  • protect dignity

Policy templates and guidance document (only available to staff)

This document includes:

  • policy templates
  • guidance on how to use the policy template
  • details of policy approval routes
  • policy approval flowchart
  • top Tips for Policy Authors
  • FAQs

Please note that the information in italics in the policy template is for author guidance only and should be removed once you have completed the information.

If you're unsure of the process to follow within any policy, speak to your line manager before contacting the policy author or accountable director.

If you are unsure of the arrangements for managing policies, email the policy help desk on policyhelpdesk@ncic.nhs.uk

If you require written communication e.g. appointment letters, clinic outcome letters, including any of our publications, to be translated into another language or format, such as Braille, large print or audio, contact:

Patient Experience Team by emailing interpreters@ncic.nhs.uk

Search files

Title
Being Open and the Duty of Candour Policy Details

Description

This Policy provides a framework that will ensure Trust staff can fulfil the legal Duty of Candour and ensure that patients and their family receive open, accurate and timely communication when things go wrong with their care.
Central Alert Policy and Procedure Details

Description

This policy applies to all members of staff employed within the Trust who are involved in any aspect of internal/external alert dissemination, action, and/or review.
Clinical Audit Policy Details

Description

This policy sets out the principles, roles and responsibilities and practices which the North Cumbria Integrated Care Foundation Trust follows when auditing clinical practice.
Clinical Guidelines Policy Details

Description

This policy describes the process in place for the review, updating and the development of clinical guidelines.
Commercial Representatives Policy Details

Description

This policy is to ensure that the relationship between the Trust and its suppliers is based upon a professional footing, providing Commercial Representatives with clear guidelines on how they are expected to act whilst visiting the Trust.
Conduct for Clinical Support Workers Policy Details

Description

The purpose of this policy is to provide a Code of Conduct for all Clinical Support Staff who provide direct patient care across the Trust, to ensure they have guidance that supports their work and provides a framework to promote high quality care.
Corporate Records Policy Details

Description

The purpose of this policy is to set out the key principles which apply to the management of corporate records created, used, stored, archived and ultimately destroyed by the Trust.
Email Policy Details

Description

This Policy supports the Trust in complying with information legislation that applies to e-mail.
Emergency Preparedness Resilience and Response Details

Description

This policy aims to enable the Trust to ensure effective response and recovery arrangements are in place to deliver appropriate care to patients affected during an emergency (as defined by the Civil Contingencies Act (CCA) (2004) or a critical incident.
Engagement of External Auditors Policy Details

Description

The policy seeks to set out what threats to audit independence theoretically exists and this provides a definition of non-audit work which be shared by the Trust and its External Auditor.
Fit and Proper Person (Directors) Policy Details

Description

This policy presents a summary of the standards Executive, Non-Executive and non-Board Directors must abide to and the Trust process for monitoring and record keeping.
Governors Council Code of Conduct Details

Description

This Code seeks to outline appropriate conduct for governors and addresses both the requirements of office and their personal behaviour.
Intellectual Property Rights Policy Details

Description

This policy outlines the Trust commitment to support innovation.
Interpreting and Translation Policy Details

Description

This Policy includes all aspects of the interpreting service and applies to all staff that need to access the interpreting service in order to ensure that effective communication takes place.
Local Safety Standards for Invasive Procedures (LocSSIP) Policy Details

Description

This policy describes the process in place for the review, updating and the development of Local Safety Standards for Invasive Procedures.
Management of Inoculation Injuries Details

Description

This policy sets out the process following events of accidents leading to exposure of individuals to blood and body fluids including actions for all Health Care staff who receive an inoculation injury involving blood or other body fluids whether or not the source has a known blood borne virus.
Media Management Policy Details

Description

This policy ensures that the Trust has high standards of communication, engagement and involvement with patients, staff, the public, media, local GPs, partners and stakeholders.
NICE Guidance Policy Details

Description

This policy aims to provide assurance to the Board, Trust members and the public that the Trust has a clear approach to ensuring that best practice, as outlined in National Institute for Health and Care Excellence (NICE) guidance is taken into account for the services we deliver.
Operational On-Call Policy – Strategic (Gold), Tactical (Silver), Operational (Bronze) Details

Description

This policy seeks to outline the procedures and remuneration for those staff required to carry out On-Call duties as part of their role. Tactical (Silver) and Strategic (Gold) On-Call.
Patient Flow and Escalation Policy Details

Description

Policy Development and Management Details

Description

The Policy aims to define the standard approach to communicating these requirements within the Trust through organisation-wide policies.
Risk Management Policy Details

Description

This policy outlines the Trust’s Risk Management Framework. It provides an overarching framework and guidance regarding the risk management process within the Trust.
Risk Management Strategy Details

Description

Safe Keeping of Patients Property, Valuables and Money Policy Details

Description

This policy will provide procedural guidance for all staff of North Cumbria Integrated Care NHS Foundation Trust (NCIC) in the safe keeping of patients’ property, money and valuables and applied to all staff.
Social Media Policy Details

Description

This policy aims to ensure that all Trust employees are aware of their responsibilities in relation to the use of social media.