This service offers video consultations using Attend Anywhere. This means your consultation can take place from your own home using a secure website.
We support and empower children and young people to improve their mental, emotional and physical wellbeing. We can help them manage and improve their:
- emotional health
- digital wellbeing
- risk taking behaviour
We also help with:
- allergies and asthma
- continence problems including constipation and night or daytime wetting
- diet and eating problems
- emotional problems e.g. feeling sad, angry, anxious or worried
- existing health conditions
- general health and development issues including minor illnesses, speech, hearing, vision and motor skills
- self-esteem and confidence building
- sexual health including STIs, contraception, sexuality and puberty
- substance misuse including cigarettes, alcohol and drugs
We also train and work with school staff on how to identify and manage mental health in the classroom, as well as how to manage conditions such as allergies and asthma.
Our public health nurses are able to provide advice and support on many childhood health and development issues. This advice and support will initially be provided in a video consultation but if you need further support, this may take place over the telephone, by video consultation, face to face in your home, child’s school or local health centre.
During the appointment we’ll discuss the issues your child or young person is facing and come up with a plan to support them. This plan may include linking up with your child’s school or college.
If your child has been referred to our service by your GP, school or local children’s centre we will be in touch with you to set up an e-school nurse video appointment.
Depending on your child’s circumstances, support could be in the form of:
- a single advice session
- temporary support of 1 to 2 weeks
- a 6 week programme of support
- group work with other children or young people at school who are in a similar situation
- signposting to useful online information and organisations
- exercises and strategies for you and your child to try at home
If your child needs more support than we’re able to provide, we’ll refer them to other specialist services such as:
- Children’s Community Nursing
- Children’s Speech and Language
- Bladder and Bowel service
- Barnado’s MyTime Cumbria
- Child and Adolescent Mental Health Services
For more information about our service visit Cumbria County Council’s Public Health 5 to 19 Parent Zone.
You can also access the service by making an E-School Nurse appointment.
Our video clinics run at least twice weekly and are open to parents, carer or professionals supporting children and young people aged 5-19 years old.
Appointments can be made by telephoning Cumbria Health on Call (CHOC) on 0300 30 34 365 Monday to Friday. The video consultation can then be accessed at your allotted time by using the following link: www.chocltd.co.uk/video which will also be emailed to you by CHOC.
Alternatively you could speak to your GP, school, Childrens Centre or any organisation that may already be supporting your family about a referral to our service.
More information and contact details can be found on our Public Health 5-19 website http://www.cumbria.gov.uk/ph5-19.
North Cumbria team
South Cumbria team
West Cumbria team