Public health nurses are able to provide advice and support on many childhood health and development issues. Initially this advice and support will most likely be provided in a video consultation but if you need further support, this may take place over the telephone, another video consultation or face to face in your home, child’s school or local health centre.

During the appointment we will discuss the issues your child or young person is facing and come up with a plan to support them. This plan may include linking up with your child’s school or college.

If your child has been referred to our service by your GP, school or local children’s centre we will be in touch with you to set up an e-school nurse video appointment.

Depending on your child’s circumstances, support could be in the form of:
  • a single advice session
  • temporary support of 1 to 2 weeks
  • a 6 week programme of support
  • group work with other children or young people at school who are in a similar situation
  • signposting to useful online information and organisations
  • exercises and strategies for you and your child to try at home
If your child needs more support than we’re able to provide, we’ll refer them to other specialist services such as:

We support and empower children and young people to improve their mental, emotional and physical wellbeing. We can help them manage and improve their:

  • weight
  • emotional health
  • digital wellbeing
  • risk taking behaviour


We also help with:

  • allergies and asthma
  • continence problems including constipation and night or daytime wetting
  • diet and eating problems
  • emotional problems e.g. feeling sad, angry, anxious or worried
  • existing health conditions
  • general health and development issues including minor illnesses, speech, hearing, vision and motor skills
  • self-esteem and confidence building
  • sexual health including STIs, contraception, sexuality and puberty
  • substance misuse including cigarettes, alcohol and drugs

We also train and work with school staff on how to identify and manage mental health in the classroom, as well as how to manage conditions such as allergies and asthma.

In order to provide health support and advice for children and young people in Cumbria, we offer an easy to access online E-School Nurse Service.

The video clinics are available for professionals, parents and carers across the whole of Cumbria all day Tuesday and Thursday.

Instead of being face to face, you will talk to the nurse over a live video link that is private and secure.

The nurse, in consultation with you, will assess the child or young person’s health problems and provide you with support and advice.

To book an appointment telephone: 01228 603973. 

Guide to your E-School nurse video equipment
  1. At your allotted appointment time click on the link: https://nhs.vc/ncic/nchc4
    (If this does not take you to the Video call setup page below you may need to type the link into your Google Chrome or Safari Browser)
  2. Click on the arrow to enter the Waiting Area
  3. Click on next step to proceed
  4. Complete child’s details as required
  5. Read and tick Terms of Use then click on Enter Waiting Area
  6. You are now in the School Nursing Waiting Area and a member of the team will be with you very soon.

The school aged screeners are a small team who visit every primary school in Cumbria with two primary functions, with consent from parents / guardians.

  1. To perform vision screening to all reception children, referring to the orthoptic service where necessary.
  2. To screen the height and weight of all reception and year 6 pupils to collate information for the National Child Measurement Programme.

The National Child Measurement Programme (NCMP), also known as the School Height and Weight Checks, is a mandated annual programme delivered by local authorities, which involves measuring the height and weight of all school children in reception and year 6.

A child’s weight category affects their health and wellbeing. Growing healthily and maintaining a healthy weight is important not only for a child’s physical, social and mental wellbeing but also for their capacity to do well at school

The wellbeing of children and families is very important. Measurements are conducted in a sensitive way, in private and away from other children. The weight and height information is shared with the parent or carer in a feedback letter, where letters are provided. No individual information is shared with the children themselves, teachers or the school. It is a parent’s choice if they share the information with their child. If a parent is concerned about their child’s growth, weight, body image or eating patterns, NCMP feedback letters provide national and local information to support parents and advise on when to seek further support from a General Practitioner

Data collected through the NCMP is returned to NHS Digital, where it is analysed. A report summarising local and national data is then published. Local areas use this high-quality data to inform the development and delivery of services to tackle child obesity.

North Cumbria team

Claire O’Neill
claire.o’neill2@ncic.nhs.uk

Sam Fell
sam.fell@ncic.nhs.uk

Michelle Young
michelle.young@ncic.nhs.uk


South Cumbria team

Yvonne Rowlinson
yvonne.rowlinson@ncic.nhs.uk 

Donna Moore
donna.moore@ncic.nhs.uk


West Cumbria team

Charlotte Thompson
charlotte.thompson2@ncic.nhs.uk

Louise Pearson
louise.pearson@ncic.nhs.uk