Link to information on accessing sexual health clinics during Covid-19
Please do not attend one of our clinics unless you have an appointment. To book an appointment please call our central phone line on 01228 608989 or use the online booking link towards the top of the page”
If you're 15 or under and need to visit one of our clinics, you can come at any time, even without an appointment. It’s best to call us first but if you can not call, just walk in during opening hours.
Our clinics are open to everyone, regardless of gender or age. You do not need to have any STI symptoms to come to see us.
If you’re under 16, the service is still confidential, unless we’re worried about your safety or the safety of someone else. Your GP will not be told about your visit unless you give us permission.
When you come for your appointment, you’ll see one of our specialist nurses or doctors. During the appointment we’ll discuss what brought you to the clinic and your medical and sexual history. We’ll answer any questions you might have, give you advice, signpost you to other useful organisations and, if appropriate, refer you to other services.
Depending on the reason for your appointment, we may also do a physical examination and some tests. If you’re not sure about anything, ask the nurse or doctor to explain. Tests might involve:
- a urine (pee) sample
- a blood sample
- swabs from the urethra (the tube the urine comes out of)
- an examination of your genitals
- if you’re female, swabs from the vagina, which you can usually do yourself
If you do not have any signs or symptoms of an STI you will not need to have an examination. You will be able to do your own swab or urine sample.
If you have tests and the results aren’t available during your visit, we’ll ask you how you want to receive them. They can be given to you by:
- text
- phone
- unmarked letter
