Location

Ground floor (new hospital building)

Opening times

Monday to Friday, 8am to 6.30pm

Closed Saturday, Sunday and Bank Holidays

Details

The restaurant serves hot and cold meals, sandwiches, salads, snacks and speciality coffees. We cook 90% of our food from fresh in our own kitchens. We use low calorie ingredients where possible. Healthy options and a limited choice of vegan, vegetarian, gluten free, lactose free, halal and kosher options are available on the menu.

Location

Ground floor (new hospital building)

Opening times

  • Monday to Friday, 8.15am to 7.30pm
  • Saturday, Sunday and Bank Holidays, 9.30am to 7.30pm

Details

The Coffee Shop sells hot drinks, sandwiches, salads and a range of hot and cold snacks.

Times

  • Breakfast 7am to 8am
  • Lunch 12pm to 1pm
  • Dinner 5pm to 6pm

If you’re staying in hospital you can order 3 meals a day plus snacks. Healthy options and a choice of vegan, vegetarian, gluten free, lactose free, halal and kosher options are on the menu. Don’t worry if you miss a meal, you can request snacks at any time.

Inside the restaurant and throughout the hospital

Inside the restaurant, there is a snack machine containing crisps chocolate and sweets. There’s also a vending machine containing main meals, fresh fruit and yoghurt.

A hot drinks machines is available in the A&E department. There are also cold drink machines all around the hospital. Ask staff to point you in the direction of the nearest one.

Location

Ground floor (old hospital building)

Time

Thursdays, 10am to 1.30pm

Details

The Fruit and Veg Box Company is a pop up green grocers who sell locally sourced fruit, vegetables and eggs. You can find them at the old main entrance every Thursday.

Throughout the hospital

There are water fountains all over the hospital. Ask staff to point you to the nearest one.

Location

Ground floor (old hospital building)

Opening times

  • Monday to Friday, 8am to 5pm
  • Saturday and Sunday 9am to 2pm

Details

Stock up on magazines, newspapers, books, cards, toiletries, sandwiches, snacks and gifts.

Ground floor (new hospital building)

There’s a cash machine next to the reception desk in the main foyer. There is a charge for using this machine.

Ground floor (new hospital building)

You can find baby changing facilities in our unisex toilets on the ground floor. Ask staff to point you to the nearest one.

There’s a play area for inpatients of the Children and Young People’s Ward. There’s also a play area in the Children’s Outpatient Department.

Free wifi is available throughout the hospital. If you’re an inpatient you will not be able to stream videos or make video calls on hospital wards. This is only possible in public waiting areas. Read our wifi FAQs to find out more.

Ward 1, Ward 2, Honister Maternity Ward (Ante-Natal, Postnatal, Day Assessment), Emergency Assessment Unit (EAU), Coronary Care Unit (CCU)

If you’re staying in any of the wards above, you’ll have access to a bedside TV system called Hospedia. Through this you can access:

  • free TV from 8am to midday (channels 1-5)
  • free radio
  • free calls to 01, 02 and 03 numbers

You can pay to get more channels, films, TV boxsets and audio books. To do this, call the Hospedia Customer Care team either before or during your stay on 03454 141234. Visit hospedia.com/patient-area to find out more.

Ward 3, Ward 4, Children and Young People’s Ward, Special Care Baby Unit (SCBU), Intensive Care Unit (ICU), Copeland Unit, Loweswater Suite

If you’re staying in any of the wards above, you’ll have access to freeview TV and radio.

Broadcasts daily, 6pm to 10pm

Our hospital radio station is available for free on Channel 6 of the Hospedia TV and Phone System. Radio Haven is one of the longest running hospital radio stations in the country. All the presenters and staff are volunteers. You can request songs by messaging their Facebook page. There is also a request box on the reception desk at the old main entrance.

Hospital chaplains are available 24 hours a day. They provide spiritual support to people of all faiths and beliefs. You do not need to be religious or attend church to receive help from our chaplains.

You can call 01946 693181 at any time and ask for the on-call chaplain, or you can ask ward staff to put you in touch.

If you’d like to talk to someone from your own faith community our chaplain can arrange this for you. Your own priest, imam or minister can also visit you in hospital.

The team can also offer:

  • Bibles and other religious and prayer resources
  • holy communion
  • anointing
  • baptism

Location

Ground floor (old hospital building)

Details

Available 24 hours a day to people of all faiths and none. You do not need to be religious to use the chapel. It is a quiet space for reflection, meditation and prayer.

If the chapel door is locked, contact a member of staff and they’ll open it for you. There are occasional services at festival times. There’s also memorial service in November to remember babies and children who have died.

Location

Ward 5, Level 5 (old hospital building)

Opening times

Monday to Friday, 9am to 5pm

Details

This is a comfy place for you to wait for your medication letters or transport home. The lounge has a dedicated nursing team who are there to look after you.

Ground floor (new hospital building)

There’s a courtyard with seating area between our restaurant and cafe on the ground floor.

West Cumberland Hospital is a smoke free site. This means there is no smoking allowed anywhere on the property. This includes outside entrances and in our car parks and grounds. The smoking ban applies to everyone.

If you are an inpatient, you can get a temporary nicotine replacement. You can also use e-cigarettes and vapes outside the hospital, if you stand 10 metres away from the building.

If you’d like help to quit smoking, support is available. Visit nhs.uk/smokefree to find out more.