Conditions that can be treated at an urgent treatment centre include:

  • abdominal pain
  • bites and stings
  • coughs and colds
  • cuts and grazes
  • ear and throat infections
  • emergency contraception
  • eye problems
  • feverish illnesses
  • minor head injuries
  • minor scalds and burns
  • skin infections and rashes
  • sprains and strains
  • suspected broken limbs
  • vomiting and diarrhoea

Urgent treatment centres can not treat:

  • alcohol related problems
  • allergic reactions
  • breathing difficulties
  • chest pain
  • conditions likely to require hospital admission
  • gynaecological problems
  • major injuries
  • mental health problems
  • overdoses
  • pregnancy problems
  • problems usually dealt with by a GP
  • sexual assault
  • stomach pains

Urgent treatment centres are GP-led facilities that are open for at least 12 hours a day, every day of the week (including bank holidays).

If you need urgent medical attention but it's not a life-threatening situation, you should first call 111. If you think life is at risk, you should call 999.

NHS 111 will assess you and give you the option to speak to a nurse, doctor or paramedic if appropriate.

You'll then be advised where you need to go for treatment.

This could be an urgent treatment centre, an out-of-hours GP service, your local GP in normal hours, or the nearest A&E if necessary.

All urgent treatment centres have clear processes in place if it's decided you need treatment at A&E rather than at the urgent treatment centre.

Keswick Hospital Urgent Treatment Centre
Open daily, 8.30am to 6pm
Crosthwaite Road
CA12 5PH
01768 245678 option 1

Penrith Hospital Urgent Treatment Centre
Open daily, 8am until 10pm
Bridge Lane
CA11 8HX
01768 245555 option 1