Attend Anywhere

This service offers video consultations using Attend Anywhere. This means your consultation can take place from your own home using a secure website. 

  • disorders of the sense of smell
  • dizziness and vertigo
  • ear infections or injuries
  • head and neck cancers
  • head and neck lumps
  • hearing loss
  • nasal injuries or obstructions
  • perforated ear drum
  • rhinosinusitis
  • sinus problems
  • sleep apnoea and snoring
  • swallowing problems
  • thyroid cancers
  • tonsil conditions

Useful links to patient information

Loss of smell - Anosmia

Betnovate lotion


Brandt Daroff exercises


Ear drops

Exercises to regain balance

LPR Silent reflux




If you’ve been referred to one of our outpatient clinics, you’ll be invited in for an assessment with one of our specialists. During the appointment we’ll discuss your medical history and your symptoms. We’ll also examine you and may perform some tests such as:

  • balance tests
  • blood tests
  • hearing tests
  • or looking in your nose with a thin endoscope

This may be enough for us to agree on a plan for your treatment, or we may need to refer you for further assessments, tests and investigations such as:

  • a biopsy
  • allergy tests
  • endoscopy
  • more complex hearing tests
  • scans e.g. MRI, CT or ultrasound
  • speech and language tests

Once we’ve reviewed your results, we’ll invite you back for a follow up appointment to discuss your options. Together we’ll create a treatment plan tailored to your needs, this might include things like:

  • new medication
  • a surgical procedure
  • referral to other services

You may also be seen by one of our specialist nurses for practical help and advice, support and education about your condition.

If you need surgery, we’ll explain the pros and cons of the procedure and what you can expect on the day of your appointment. Depending on the type of surgery you need, you’ll either be treated as a day patient or an inpatient.

ENT Department
Cumberland Infirmary
01228 814207

ENT Department
West Cumberland Hospital
01946 523040 or 523291