The main car park (car park A) is located in front of the main entrance. There are 2 smaller car parks:
- car park C is located to the left of the building
- car park D is for disabled patients and visitors only and located at the rear
All other patients and visitors must pay on exit at a payment machine. The machines accept 10p, 20p, 50p, £1 and £2 coins. Debit and credit cards are also accepted.
- up to 1 hour costs £1
- up to 2 hours 15 mins costs £2
- up to 3 hours 30 mins costs £3
- up to 24 hours costs £5
- a 1 week permit costs £10
- a 1 month permit costs £25
If you purchase a 1 week or 1 month permit, your ticket will be returned to you each time you exit the barrier system until it expires.
Exemptions and special permits
Blue Badge Holders
Parking for blue badge holders is free. If you're using the main car park, take your blue badge and your ticket to the reception desk in the main building before you leave.
We’ll validate your ticket so you can exit the barriers free of charge. Please note that the badge holder must be present in order for us to validate your ticket.
Car parking charges can be reimbursed for the parents or guardians of a child or young person who is admitted as an inpatient at hospital overnight. Where a car parking charge has been incurred between the hours of 19.30 and 08.00 please complete and return this form with the correct documents to claim your parking charges back.
Permits for those with long term appointments:
Long term appointments – (for example cancer services and renal patients) free permits are issued directly from the ward. At each appointment before the patient leaves they will be given another permit with the date pre filled in for their next appointment. These are single use only, the patient just needs to fill in the registration part as some patients get drove in by various vehicles throughout the week.
Parking permits for relatives visiting end of life patients
Free parking permits are available for relatives who are visiting patients who are at the end of their life at West Cumberland hospital or the Cumberland Infirmary.
The Trust understands that this is an exceptionally difficult time for the loved ones of those who are dying and therefore we have processes in place to make sure they are able to park free of charge.
Special permits called ‘Swan permits’ can be issued in these circumstances. From 1st March 2023 these permits will be valid for five days. (Currently they are valid for 48 hours)
The process at the Cumberland infirmary (CIC) is as follows:
A free Swan permit allows free parking for up to five days only in the dedicated concession area which is on Infirmary street behind the Cancer Centre. The map below shows this area. Permits must be authorised by the nurse in charge and can then be obtained by contacting:
- Bereavement Team - 01228 816878 between 09:00-16:00, Monday to Friday.
- Larch AB Ward Clerk - 01228 814450 outside of these hours or if the Bereavement team are unavailable.
Please note, we are not able to deliver permits they must be collected.
These permits are not valid in any other area. Please do not use these in any other car park as you will be at high risk of receiving a parking charge notice.
Picking up your Swan permit:
Upon arrival car users must pay as normal to use the barrier operated car parks, unless specifically advised that the permit will be ready for collection upon their arrival in which case you may use the short stay area at the front of the hospital allowing 20 minutes free parking to enter the hospital to collect the permit and return to the vehicle. You must then move your vehicle to the dedicated concessionary area and clearly display your Swan permit.
If you think you’ve received an unfair parking charge, please contact UK Parking Control (UKPC). You can read about the appeals process here.