Lower ground floor

Opening times

Monday to Friday, 8.30am to 6.30pm

Saturday and Sunday, 8.30am to 2pm


The restaurant serves hot and cold meals, sandwiches, salads, snacks and desserts. We cook 80% of our food from fresh in our own kitchens. Healthy options and a limited choice of vegan, vegetarian, gluten free, lactose free, halal and kosher options are on the menu.


Ground floor

Opening times

Monday to Friday, 7am to 8pm

Saturday, Sunday and Bank Holidays, 10am to 7pm


Serving everything you’d expect, including coffees, teas, milkshakes, sandwiches, salads and snacks.

Menu and allergy information



Ground floor

Opening times

Monday to Friday, 7.15am to 8pm

Saturday, 9am to 8pm

Sunday and Bank Holidays, 10am to 8pm


Stock up on magazines, newspapers, books, cards, toiletries, sandwiches, snacks and gifts. Amigos also sell a range of store cupboard essentials and ready meals.


Lower ground floor

Opening times

Monday to Friday, 8.30am to 5pm

Saturday 9.30am to 12.30pm


If your doctor or nurse gives you a prescription, you can collect it from the hospital pharmacy. If you get free prescriptions, please bring your proof of exemption with you.


Inside Time Out Restaurant
Lower ground floor


Inside the restaurant, there’s a snack machine containing crisps chocolate and sweets.

Hot and cold drinks vending machines are available in Time Out Restaurant and in the A&E department. There’s also a cold drink vending machine in the atrium outside X-Ray.


Inside Time Out Restaurant, lower ground floor and throughout the hospital.


There are water fountains located all around Cumberland Infirmary. Ask staff to point you in the direction of the nearest one.


Next to Amigos Shop
Ground floor


Free cash withdrawals are available 24 hours a day.


Ground floor opposite Costa



Every floor


You can find baby changing facilities inside all our disabled toilets.

Childrens-ward-playroom-CIC-9488-300x200.pngThere’s a play area inside the Children’s Ward for hospital inpatients. There’s also a play area for children visiting the Children’s Outpatient Department. There are a few toys in the waiting area of A&E, too.


Free wifi is available throughout the hospital. If you’re an inpatient you will not be able to stream videos or make video calls on hospital wards. This is only possible in public waiting areas. Read our wifi FAQs to find out more.


Breakfast 7.15am to 8am

Lunch 12pm to 1pm

Dinner 5pm to 6pm


If you’re staying in hospital you can order 3 meals a day plus snacks. Healthy options and a choice of vegan, vegetarian, gluten free, lactose free, halal and kosher options are on the menu. If you miss a meal, you can request snacks at any time.

Hospedia-CIC-9627-200x300.pngIf you’re staying in hospital, you’ll have access to a bedside TV system called SPARK TSL. Through this you can access the following free services without the need to register:

  • free TV from 8am to midday (channels 1-5)
  • free radio
  • free calls to 01, 02 and 03 numbers

Chaplaincy-CIC-9645-300x200.pngHospital chaplains are available 24 hours a day. They provide spiritual support to all faiths and beliefs. You do not need to be religious or attend church to receive help from our chaplains.

Along with a team of volunteers, our chaplains visit the wards to talk and listen to people. You can call 01228 523444 at any time and ask for the on-call chaplain, or you can ask ward staff to put you in touch.

If you’d like to talk to someone from your own faith community our chaplain can arrange this for you. Your own priest, imam or minister can also visit you in hospital.

The team can also offer:

  • mindfulness resources
  • Bibles and other religious and prayer resources
  • holy communion
  • anointing
  • baptism
  • The Threshold Choir can visit patients in their last hours


1st floor


Available 24 hours a day to people of all faiths and beliefs. You do not need to be religious to use the chapel. It is a quiet space for reflection, meditation and prayer.

There’s a regular Christian act of worship on the 1st and 3rd Sundays each month at 10.30am. If you’d like to attend, ask ward staff to put you in touch with the chaplain.


Inside the Bereavement Suite

Opening times

Monday to Friday, 8am to 4pm


Available to of all faiths and beliefs. This is a quiet space for reflection, meditation and prayer. Muslim prayers take place between 1pm and 2pm on Fridays.


Ground floor

Opening times

Monday to Friday, 11am to 2.30pm


Offering information and support to anyone affected by cancer. Our specialist staff and volunteers are there to listen and help you with:

  • advice about money and welfare benefits
  • information on Look Good Feel Better sessions
  • information about local support groups and national organisations


Call 01228 814283 to find out more, or you can text or email a question to 07721 236489 and cancerinformation@ncic.nhs.uk.

If you need to speak to someone and we're not available, you can call the free Macmillan Support Line Monday to Friday, 9am to 8pm on 08088 080000.


Piano-CIC-9367-300x200.pngHealing Arts is a programme of art, dance, music, puppetry and poetry that takes place on our wards and corridors. Our current activities include:

The Healing Arts Piano

Located at the main entrance, our piano is there for everyone to play.

Hospital Gallery

Our rolling exhibition at the main entrance includes art by local artists and staff.

Gallery-CIC-9376-300x200.pngAbout Being

Dance sessions for stroke survivors. These specialist classes are also available after you leave hospital. This programme runs in partnership with Susie Tate Projects and the Institute of the Arts at Cumbria University.

We’re only able to run Healing Arts through charitable funds and donations. To make a donation, contact Arts Coordinator, Susie Tate on 07554 478851 or email susie.tate@ncuh.nhs.uk. You can also follow Healing Arts on Twitter @HealingArts7

Previous projects from Healing Arts include:

Musicians on Call

Lunch time concerts took place by the piano at the main entrance. Musicians also visited our patients on the wards.

Trust Me, I’m An Artist

These were weekly workshops on the Older Adult’s Ward, Children’s Ward and Special Care Baby Unit. They involved music, dance, the written word and puppetry. The project was funded by the Arts Council in partnership with Prism Arts and Tullie House Museum and Art Gallery.

Singing for Breathing

This was a weekly singing class designed for people suffering from lung conditions.



Ground floor, to the right of the main entrance

Opening times

8.30am to 4.30pm


Discharge-lounge-CIC-9426-300x200.pngThis is a comfy place for you to wait for your medication letters or transport home. The lounge has a dedicated nursing team who are there to look after you.


Quiet-garden-CIC-9556-300x200.pngThere is a quiet garden that you can use near the bus stops at the front entrance.